Effective Date: 06/12/2024
Introduction
The MEDICINE HOUSE - DRUG BANK is committed to maintaining the confidentiality and privacy of your personal and financial information. By accessing or using our website, you agree to the terms outlined in this document. These terms govern all transactions and interactions with our Institute.
Privacy of Donors
We value the privacy of our donors and adhere to strict confidentiality policies:
- Personal information is collected solely for the purpose of processing donations.
- We do not sell or trade donor information with other organizations.
- Donors have the option to remain anonymous and can opt-out of receiving communications.
Personal Information Collection
When donating online, we may request personal information such as your name, address, phone number, email address, and credit card details. This information is used exclusively to process donations and is not shared without your consent.
Security of Information
We use 256-bit AES encryption and secure login protocols to protect personal data stored in our database. Our hosting server complies with PCI DSS standards and includes advanced security features such as SSL encryption, intrusion detection, and firewall protection.
Donor Rights
We ensure the following rights for our donors:
- To be informed about our mission and the use of donated resources.
- To receive proper acknowledgment and recognition for donations.
- To have information about donations handled with respect and confidentiality.
- To know if those soliciting donations are volunteers or paid employees.
- To request removal from mailing lists shared by the Institute.
- To ask questions and receive clear, truthful answers about donations.
Donation Refund Policy
We strive for accurate processing of donations. If an error occurs or if you wish to cancel a donation, contact us within seven working days with proof of deduction and a written request for a refund. Note that refunds are not possible if a tax exemption certificate has been issued.
Information We Collect
We collect personal data from donors for processing payments, communications, and fundraising activities. This data includes donor name, amount donated, address, contact number, and email. Information from payment processors is also collected as needed.
Use of Donor Information
Donor data is used for issuing receipts, acknowledging donations, informing about our activities, conducting research, and complying with legal requirements. Anonymous donor information may be used in promotional activities.
Security Practices
We implement security measures to protect donor information from unauthorized access and misuse. This includes secure web access to data and addressing security vulnerabilities.
Other Disclosures
We may disclose donor information as required by law or to protect our rights and those of our users and donors. We ensure that such disclosures are lawful and necessary.
Updates to Terms & Conditions
We may update these terms periodically. Changes will be posted on this page, and significant updates will be communicated through our usual channels. Please review this page regularly for any updates.
Data Retention
We retain donor information as needed to fulfill the purposes described in this policy unless a longer retention period is required by law.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
MEDICINE HOUSE - DRUG BANKShop No 3, Aryaman Complex, Crescent To Ghogha Circle Road, Meghani Circle, Bhavnagar, Gujarat, India - 364001
Phone: +91 9426463548
Email: Punitacharya@Yahoo.Com